Shipping policy

Shipping Policy

At VERDINI KLYN, we are committed to delivering your order safely and efficiently. Please review our shipping policy below before placing your order.

Order Processing

• Orders are processed within 1–3 business days after payment has been successfully received.
• Orders are not processed or shipped on weekends or public holidays.
• During periods of high demand, processing times may be slightly longer. If this happens, we will notify you by email.

Shipping Time

• Estimated delivery time is 10–15 business days after your order has been processed.
• Delivery times are estimates and may vary depending on your location, customs processing, weather conditions, or carrier delays.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number. Tracking information may take 24–48 hours to become active.

Incorrect Shipping Address

Please ensure your shipping address is correct before completing your purchase. We are not responsible for orders shipped to an incorrect address provided by the customer.

Delayed or Lost Packages

While we work with trusted shipping partners, occasional delays may occur that are outside our control. If your package has not arrived within the expected timeframe, please contact us, and we will gladly assist you in tracking your order.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery. Include your order number and clear photos of the damaged item so we can help resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding your order or our shipping policy, please contact our customer support team. We are always happy to help and appreciate your patience and trust.